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  Apex English Tutoring -      'simply better' Methods
  to Improve Your English

Terms and Conditions

Privacy Policies and Data Collection

 

Apex English Tutoring is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

The type of information we collect

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications), comments, feedback, product reviews, recommendations, and personal profile. Payment details (addresses, phone numbers, credit card numbers/bank account numbers) are not collected or accessible.

How we collect information

 

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.


Payment providers such as PayPal and other entities used on this site, have their own privacy disclosures.

 

Why we collect such personal information

We collect such Non-personal and Personal Information for the following purposes:


To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 
To comply with any applicable laws and regulations.

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

My contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact me at Michael@apexenglishtutoring.com.au 

Warranties and Limits to Liability

Apex English Tutoring  ('we', 'us', 'our') is dedicated to making our Services the best they can be, but we're not perfect and sometimes things can go wrong.

You understand that our Services are provided "as is" and without any kind of warranty (express or implied).

We are expressly disclaiming any warranties of title, non-infringement, merchantability, and fitness for a particular purpose, as well as any warranties implied by a course of performance, course of dealing, or usage of trade.

We do not guarantee that:

(i) the Services will be secure or available at any particular time or location;

(ii) any defects or errors will be corrected;

(iii) the Services will be free of viruses or other harmful materials; or

(iv) the results of using the Services will meet your expectations. You use the Services solely at your own risk. Some jurisdictions do not allow limitations on implied warranties, so the above limitations may not apply to you.

​Liability Limits

To the fullest extent permitted by law, neither Apex English Tutoring, nor our employees or directors shall be liable to you for any lost profits or revenues, or for any consequential, incidental, indirect, special, or punitive damages arising out of or in connection with the Services of these Terms. In no event shall Apex English Tutoring's aggregate liability for any damages exceed the greater of one hundred ($100) US dollars or the amount you paid Apex English Tutoring in the past twelve months. Some jurisdictions do not allow limitations on incidental or consequential damages, so the above limitations may not apply to you.

Refunds and Returns

When a refund is requested on the purchase of a physical product, such as shoes or clothing etc., the product is easily returned before the money is refunded. However when a refund is requested for a digital product, there is no way for the customer to truly return the purchased item.

My 'simply better' Methods Modules are all digital files. Once a Module is bought and customers have possession of the data as PDF etc., it remains with them forever unless they delete it.

 

Furthermore, it is deemed “used” after download or opening, and all purchases made on www.apexenglishtutoring.com.au are non-refundable.

 

Moreover, given the nature of the products which are sets of instructions to improve one's English, Apex English Tutoring assumes that some benefit has been received.

 

Proving someone's English has not been improved is impossible. It is clearly stated that customers need some level of English before purchasing. Absolute beginners are advised not to buy.

Nevertheless, should a return (and refund) be requested, this should be made in writing

(Email me at  Michael@apexenglishtutoring.com.au ) and occur no more than 14 days after date of purchase.

Intellectual Property Rights over Software and Content

The intellectual property rights in all software and content made available to you on or through this Website remain the property of Apex English Tutoring or its licensors and are protected by copyright laws and treaties around the world.

All such rights are reserved by Apex English Tutoring and its licensors.

You may store, print and display the content supplied solely for your own use.

You are not permitted to publish, manipulate, distribute, or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.

You shall not modify, translate, reverse engineer, decompile, disassemble, or create derivative works based on any software or accompanying documentation supplied by Apex English Tutoring or its licensors.

"Let me help you to the top" and My "simply better" Methods are trademarks belonging to Apex English Tutoring. No licence or consent is granted to you to use these marks in any way, and you agree not to use these marks or any marks which are similar in colour without the written permission of Apex English Tutoring.

Take me to the top!

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